Effective Date: February 16, 2026
Softwash Houston LLC (“Softwash Houston,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or submit a request for an estimate or service.
When you use our website or submit a form, we may collect:
Contact details: first name, last name, phone number, email address
Service location details: address, city, state
Service request details: property type, areas of attention (roof, siding, fence, driveway, etc.), notes/concerns
Uploads: photos you choose to submit of areas needing attention
Technical data: IP address, browser type, device information, pages visited, and approximate location (based on IP)
We use your information to:
Provide estimates and schedule service
Contact you by phone, text, or email about your request
Communicate appointment updates, service details, and invoices
Improve our website, services, and customer experience
Prevent fraud, misuse, or security issues
Comply with legal obligations
If you provide your phone number, you authorize Softwash Houston to contact you by call or text regarding your request, including appointment confirmations and updates. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP.
We do not sell your personal information. We may share information only as needed with:
Service providers who help operate our business (hosting, form tools, CRM, payment processing, analytics, email/SMS providers)
Contractors/technicians involved in delivering service
Legal/required disclosures if required by law, subpoena, or to protect rights and safety
Business transfers if we are involved in a merger, sale, or asset transfer
We may use cookies and similar technologies to run the site and understand traffic (e.g., analytics). You can control cookies through your browser settings. Disabling cookies may affect site functionality.
We keep your information only as long as necessary for business, legal, and accounting purposes, including responding to requests, providing service, and maintaining records.
We take reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
You may request to:
Access, correct, or update your information
Delete your information (subject to legal/recordkeeping requirements)
Opt out of marketing communications
To make a request, contact us using the information below.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Softwash Houston LLC
Email: [email protected]
Phone: 281-766-7773
Houston, TX